In this Manila Pavilion Waterfront Hotel and Casino History, the company’s motto, “Excellent Service Begins with Me,” emphasizes the demand for every employee to assume personal responsibility for providing excellent service at every point of interaction with customers.
Every employee is put at the front of the service chain, as they are the foundation of Waterfront Hotels and Casinos’ service and hospitality culture.
Employees are guided to perform a key role in achieving common yet important and multifaceted aims and objectives for the purpose of creating customer happiness, which is essential to the organization’s overall business success.
Manila Pavilion Waterfront Hotel and Casino History
The Manila Pavilion Hotel and Casino, which has been serving guests for nearly 50 years, seeks to stay relevant with its unbeatable location near the capital’s historical sites and brand of Filipino hospitality, which it has been offering since 1968.
The hotel has a long and illustrious history. It began as the Manila Hilton, the country’s first five-star hotel, with foreign VIPs such as Matt Monroe, The Jackson 5 and Muhammad Ali among its guests.
From 1995 to 2003, the hotel was known as the Holiday Inn Manila. Waterfront Philippines Casino, a 100 percent Filipino-owned corporation with assets primarily in Cebu and Davao, acquired it the next year.
“Manila Pavilion, as Manila’s first hotel, will continue to embrace Filipino culture, legacy, and hospitality.” “We strive to remain current and trendy in order to better satisfy our visitors’ needs with our own brand of Filipino hospitality,” stated Kassy Pajarillo, Manila Pavillion’s marketing director.
Manila Pavilion Waterfront Being Improved
Since being purchased by Waterfront, the Manila Pavilion has undergone extensive renovations, with its 400 rooms continually being improved.
The 40-inch flat-screen LED TVs are now standard, as are separate showers, iPhone/iPod ports, and dependable and fast wireless Internet connection in all rooms.
The Waterfront Ambassador Club Rooms, located on the property’s 21st floor, offer executive services like speedy check-in and check-out, free flowing non-alcoholic beverages, complimentary cocktails from 5-7 p.m. at the ambassador lounge, and butler service. T
here are computers and work areas in the Ambassador Lounge, as well as a private boardroom for six people.
Waterfront Pavilion Hotel is conveniently located near retail malls, Intramuros, Manila Ocean Park, old churches, museums, and Rizal Park, and is only a 30-minute drive from NAIA.
You may also travel to Chinatown by taking one jeepney trip and feasting on excellent Chinese cuisine ranging from dimsum to roasted Peking Duck.
What Will You Get for The Food?
Three premium restaurants and a lobby bar are located in the Waterfront Pavilion Hotel and Casino. There’s also Patisserie, a French-style pastry shop, Boulvar Sports Bar, and Seasons, which serves foreign food.
Because there is such a large selection, careful consideration is required. Other hotel specialties include tuna turnover and ensaymada, both of which are deserving of praise.
Surroundings of Manila Pavilion
Apart from the historic hotel, there are a number of activities in the region that will make your time in Manila very memorable.
You must first go around the hotel; you must do so since the magic is right there, and there is so much history in the neighborhood that missing it would be a sin. Visit the casas, canyons, and forts to recreate life in the old world from the time of Spanish occupation until Intramuros was rebuilt.
In the last for Manila Pavilion Waterfront Hotel and Casino History, it features its own chapel, which is open 24 hours a day, seven days a week.
There’s also a spa, a fitness center, and an outdoor pool, as well as a casino inside the hotel where guests may play a game or two while sipping cocktails.